Cyannect for merchants · Phase 1 · Online merchants only

Turn your offers into
measurable online sales.

Keep your own website, your own checkout, and your own payment gateway. Cyannect brings the shoppers, tracks every attributed purchase, and only earns when you do — a Performance Fee that applies only when Cyannect delivers an eligible Verified Sale.

Cyannect does not process the customer's purchase payment. Every purchase completes on your website through your own payment provider.
Basic
No monthly fee. You pay only when Cyannect delivers a verified sale.
CA$0.00
/ month
No subscription fee on either billing option.
Performance Fee
7.15% of eligible sale or CA$3.79, whichever is higher
Only on verified, attributed sales completed on your website. Eligible sale = item subtotal after discounts, before tax and shipping. Applicable taxes are additional to the Performance Fee.
  • No monthly subscription — pay only when Cyannect delivers an eligible verified sale
  • 1 merchant coupon storefront
  • 1 Canadian province included
  • Offer & campaign creation
  • Conversion tracking with Conversion Integrity
  • Basic dashboard: verified sales, attributed revenue, Cyannect fees (last 30 days)
  • Paid add-ons: extra provinces & storefronts
  • No MCP Connector included
  • No premium AI creator included
Card required at signup — used only for performance fees and add-ons
Start with Basic
Starter
Lower fees for merchants running steady campaigns.
CA$49.99
/ month
Billed monthly, or CA$499.90/year — 2 months free.
Performance Fee
4.65% of eligible sale or CA$2.19, whichever is higher
Only on verified, attributed sales completed on your website. Eligible sale = item subtotal after discounts, before tax and shipping. Applicable taxes are additional to the Performance Fee.
  • 1 merchant coupon storefront
  • 2 Canadian provinces included
  • AI-assisted coupon creation
  • Manual coupon creation
  • Product-level offers
  • Campaign & verified-sales reporting
Card required at signup
Start with Starter
Most popular
Pro
Our lowest fees, more storefronts and AI-assisted campaigns.
CA$79.99
/ month
Billed monthly, or CA$799.90/year — 2 months free.
Performance Fee
3.15% of eligible sale or CA$1.69, whichever is higher
Only on verified, attributed sales completed on your website. Eligible sale = item subtotal after discounts, before tax and shipping. Applicable taxes are additional to the Performance Fee.
  • Everything in Starter
  • 3 storefronts included (add more for CA$19.99/mo each)
  • Up to 4 Canadian provinces per storefront (add more for CA$11.99/mo each)
  • Unlimited active offers
  • All AI tools: storefront builder, offer drafts, SEO and copy suggestions
  • MCP connectors for AI assistants
  • Advanced reporting with cohort analysis
  • Staff permissions & roles
Card required at signup
Start with Pro
Add-ons

Grow coverage when you need it.

Add-on prices are the same on every plan. Basic can add extra provinces and storefronts. Every extra storefront includes 3 provinces.

Add-onMonthlyAnnualBasicStarterPro
Additional province (per storefront)
+1 province on one storefront
CA$11.99CA$122.30
Additional storefront
+1 storefront with up to 3 provinces
CA$19.99CA$203.90
1,000 website visits/mo (CA$29.99/mo)
1,000 billable website visits per month
CA$29.99—
How Cyannect works

You keep the customer. We bring the sale.

01
You create an offer
Publish a coupon or product-level offer from your Cyannect merchant portal in under two minutes.
02
Shopper discovers it
Cyannect surfaces your offer to shoppers browsing coupons, categories, and stores in our marketplace.
03
Shopper pays on your site
They complete checkout on your own website, using your own payment gateway. Cyannect never touches the transaction.
04
Attribution verifies the sale
Your approved Cyannect purchase-tracking integration reports the verified, attributed conversion.
05
You are billed the Performance Fee
Cyannect invoices only the applicable Performance Fee on verified sales — never a click, never an impression.
Transparent fees

What you pay on a verified sale

Fee = the percentage of the eligible sale value or the plan minimum, whichever is higher. Marked rows hit the minimum.

Eligible saleBasic (7.15% or CA$3.79)Starter (4.65% or CA$2.19)Pro (3.15% or CA$1.69)
CA$1.00CA$3.79minCA$2.19minCA$1.69min
CA$10.00CA$3.79minCA$2.19minCA$1.69min
CA$20.00CA$3.79minCA$2.19minCA$1.69min
CA$30.00CA$3.79minCA$2.19minCA$1.69min
CA$50.00CA$3.79minCA$2.33CA$1.69min
CA$100.00CA$7.15CA$4.65CA$3.15
CA$500.00CA$35.75CA$23.25CA$15.75
Performance Fee refunds

A 14-day fee-adjustment window.

Cyannect may reverse or adjust a Performance Fee for a verified cancellation, refund, return, or chargeback reported within 14 calendar days of the customer's purchase.

After that 14-day period, the Performance Fee becomes final and is not refundable by Cyannect, even if you later refund the customer.

Timing
The 14 calendar days start at the customer's original purchase timestamp.
Only verified events
A return being requested by the customer is not enough — we act on verified cancellations, refunds, or chargebacks.
Partial refunds
Inside the window, the fee is recalculated on the remaining eligible sale value.
Your customer's rights are separate
This deadline applies to the Cyannect fee only. It does not affect the customer's rights against your business under applicable law.
Enforcement details subject to your merchant agreement and applicable law.
Shopper cashback

Cyannect funds shopper rewards — you do not.

Every verified purchase earns the shopper 1.15% cashback on the eligible sale value — the same rate on Basic, Starter and Pro. Shoppers can turn cashback into gift cards from CA$20.00.

Who can join Phase 1

Built for online merchants first.

Phase 1 is for merchants who already run a full ecommerce experience. You keep every part of your existing stack — Cyannect connects to it.

Your own ecommerce website
You own the storefront where the customer shops and checks out.
Your own payment gateway
Stripe, Shopify Payments, Square, Moneris, PayPal, or another provider — you keep collecting the payment.
Compatible purchase tracking
A supported Cyannect integration (e.g. our JS pixel, Shopify app, or server webhook) reports verified sales.
Offline stores, marketplaces without a checkout, and Cyannect-hosted checkout are on the Phase 2 roadmap.
Questions

The finer details.

Why does Basic need a card?+

Basic has no monthly fee, but Performance Fees on verified sales and any add-ons you choose are charged to the card you add at signup.

I already subscribe to Starter or Pro. Does my price change?+

The period you have already paid for stays at the price you paid — nothing is re-billed. From your next renewal your subscription moves to the current price for your plan (Starter CA$49.99/month or CA$499.90/year; Pro CA$79.99/month or CA$799.90/year), and you get the new plan allowances. Verified sales from the pricing start use the new Performance Fee for your plan; earlier sales keep the fee they were recorded with.

Can I move down to Basic?+

Yes. A downgrade takes effect at the end of the period you've already paid for. Your storefronts, campaigns and history stay in place — only future features and fees change.

What do annual plans include?+

Annual Starter and Pro give you 12 months of service for the price of 10 months.

Which features need an upgrade?+

AI-assisted coupon creation comes with Starter and Pro. The other AI tools, MCP connectors and cohort analysis come with Pro. Basic shows headline totals for the last 30 days; Starter and Pro add the full analytics views.

What is the eligible sale value?+

The item subtotal after discounts, before sales tax and shipping. Performance Fees and shopper cashback are both calculated on it.

Who pays for shopper cashback?+

Cyannect funds it. Shoppers earn 1.15% on every verified purchase, whichever plan you're on.

Ready to turn your promotions into performance revenue?

Set up your Cyannect merchant account today and pick Basic, Starter or Pro — you can change plans any time.

All prices in CAD. Applicable taxes are additional.